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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Screen reference
492Attendant Console
17
HOT LINE DESTINATION — Abbreviated Dialing
Dial Code
Only displays when the Special Dialing Option field is
hot-line. The associated
AD number is dialed when the user goes off-hook on a Data Hot Line call.
Hot Line Service allows single-line telephone users, by simply lifting the handset,
to automatically place a call to a preassigned destination (extension, telephone
number, or feature access code).
The Hot Line Service destination number is stored in an Abbreviated Dialing List.
A Direct Department Calling (DDC), a Uniform Call Distribution (UCD), a
Terminating Extension Group (TEG) extension, or any individual extension
within a group can be a Hot Line Service destination. Also, any extension within a
DDC group, UDC group, or TEG can have Hot Line Service assigned.
Use Hot Line Service when very fast service is required and when you use a
telephone only for accessing a certain facility. Loudspeaker Paging Access can be
used with Hot Line Service to provide automatic access to paging equipment.
DEFAULT DIALING Abbreviated Dialing Dial
Code
The associated AD number is dialed when the user goes off-hook and enters a
carriage return following the “DIAL” prompt. The data call originator also can
perform data terminal dialing by specifying a dial string that may or may not
contain alphanumeric names. Only displays when the Special Dialing Option field
is
default.
Ext
This is the extension number of a previously administered user who has an
associated Data Extension button and who will share the use of the module.
Valid entries Usage
A dial code Within the range of the abbreviated dialing list type
Valid entries Usage
A dial code Within the range of the abbreviated dialing list type
Valid entries Usage
Display-only field.