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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1377Intercom
20
Interactions
■ Distributed Communications System (DCS)
If the DEFINITY ECS has both DCS and ISDN displays, the ICLID
information displays in DCS formats.
Intercom
If you have users who call each other frequently, you can help them communicate
more quickly. With the intercom feature, you can allow one user to call another
user in a predefined group just by pressing a couple of buttons. You can even
administer a button that always calls a predefined extension when pressed.
Brief description
You control which phones can make intercom calls to each other by putting them
in groups called “intercom groups.” Once a set of phones have been added to the
group, you allow users to make intercom calls by administering one or both of the
following feature buttons on their phones:
Phones with one or both of these features can belong to the same group.
Intercom groups
■ You can create up to 32 intercom groups on one DEFINITY ECS.
■ Each group can have up to 32 extensions in it.
■ It’s OK to assign the same extension to different groups.
■ Intercom calls are only possible between extensions in the same group.
■ Any group member with a feature button for dial intercom can make an
intercom call to any other member in the group.
Automatic
Intercom
This button always calls one predefined phone in the
same intercom group when pressed. You specify the
destination extension for this button.
Dial Intercom This button allows users in an intercom group to call
anyone else in the same group. The caller lifts the
handset, presses the Dial Intercom button, then dials a 1-
or 2- digit code for the extension they want to reach.