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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Managing multimedia calling
260Understanding the multimedia complex
9
If a call is forwarded from the telephone, the call converts to voice first. If using
the multimedia endpoint to forward, the calls arrive at the forwarded-to extension
as a data call. Such calls continue to ring until answered or abandoned, rather than
follow a coverage path.
Users can forward calls from the multimedia endpoint using the call forward FAC.
You can also assign a call-forward button at the voice station to forward calls for
the data endpoint. If a Basic multimedia complex has console permissions, that
user can forward calls for others by dialing the FAC, the data extension, and then
the forwarded-to number.
Call Park. A voice-terminal user can park any active call, voice or multimedia,
and unpark the call from another telephone. Users cannot park or unpark calls
using multimedia endpoints.
Call Pickup. Members of a pickup group can answer an H.320 call using a
telephone after the call has been converted to voice. This is true for standard or
directed call pickup.
Consult. After a call is converted to voice, consult may be used when transferring
or conferencing the call.
COR/COS. The Class of Restriction and Class of Service for H.320 calls
originated from a 1-number complex are the same as those of the telephone in the
complex.
Data Call Setup. Basic complex multimedia endpoints are BRI data endpoints,
and may use data call-setup procedures as provided by the software vendor.
Data Hotline. If endpoint software allows users to select the dial function without
entering a number, the endpoint can be used for hotline dialing.
Dial Access to Attendant. Access to Attendant is blocked for a data call from a
Basic mode multimedia endpoint.
Data Trunk Groups. Data trunk groups may be used to carry H.320 calls of a
fixed (administered) bearer capability.
Hold. The voice station and multimedia endpoint of a Basic complex are each
independent devices with respect to call control. When a Basic multimedia
complex voice station executes hold only the voice station is held. If the user has
conferenced their multimedia endpoint into a multimedia conference, activating
hold will
not
disconnect the multimedia endpoint from the conference, it will only
disconnect the Basic multimedia complex voice station. Executing hold with an
Enhanced mode complex will fully disconnect voice and video from the current
active call.