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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1353Hospitality features
20
You can administer a multiple announcement to repeat. To enable repeating
announcements, enter announcement type
integ-rep command on the Recorded
Announcement screen. With repeating integrated-message functionality, the
announcement keeps repeating from when the first guest (of a group of guests
receiving the same wakeup announcement at the same time) goes off-hook until
the last guest goes on-hook.
If the announcement type is either an externally-recorded announcement or is
integrated-repeating, you can administer the wakeup-call queue for barge-in.
Barge-in means that the guest receiving the wakeup call hears the announcement
as soon as he or she is off-hook, even if the announcement is not at the beginning.
This provides the capability of many users being bridged onto the same
announcement port, eliminating the need for a separate port for each wakeup call.
Refer to ‘‘
Recording announcements’’ on page 368 for additional information.
Considerations
■ Up to 10 attendant consoles and/or front desk terminals may be in the
wakeup display mode at any one time.
■ Wakeup call attempts are not rerouted, forwarded, or sent to coverage.
Interactions
■ Attendant or Phone Display
If the console or phone is in automatic-wakeup mode and the user presses
another display-mode button, wakeup mode aborts and the wakeup request
is not entered, changed, or deleted.
■ Do Not Disturb
If Do Not Disturb is active at a phone, Automatic Wakeup deactivates Do
Not Disturb for that terminal, and the system places the wakeup call.
■ PMS Interface
A Check-Out request cancels an active-wakeup call request for the guest
room. Room Change/Room Swap requests through PMS cause a wakeup
request to change or swap.
■ Speech Synthesizer Circuit Pack
Auto Wakeup competes with the following features for use of the
speech-synthesizer circuit pack.
— Do Not Disturb
— Leave Word Calling Message Retrieval
— Visually Impaired Attendant Service