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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Screen reference
555Crisis Alert System Parameters
17
If calls redirect to an AUDIX in a DCS network, administer a unique Hunt Group
screen. Assign the AUDIX extension in the Group Extension field. If the AUDIX
is connected to the local node, set the Message Center field to
audix; if the
AUDIX is connected to another node, set the Message Center field to
rem-audix.
If calls redirect to Message Center (a special Uniform Call Distribution hunt
group), AUDIX, or to the attendant, do not list any subsequent coverage points.
These calls will normally queue and never redirect to another coverage point.
Calls to any hunt group will queue if possible. Calls redirect from a hunt group
only if all hunt group members are busy and either the queue is full or there is no
queue.
If the Coverage of Calls Redirected Off-Net feature is not enabled, a remote
coverage point will function as the last point in the coverage path, because the
system will no longer have control of the call once it has redirected off-net.
However, if the Coverage of Calls Redirected Off-Net feature is enabled, a call
redirected off-net can be monitored by the system and brought back for further
call coverage processing.
Crisis Alert System Parameters
This screen allows you to define the system parameters associated with sending
crisis alert messages.
Field descriptions
Screen 63. Crisis Alert System Parameters screen
change system-parameters crisis-alert
CRISIS ALERT SYSTEM PARAMETERS
ALERT STATION
Every User Responds? n
ALERT PAGER
Alert Pager? y
Originating Extension: 7768
Crisis Alert Code: 911
Retries: 5
Retry Interval (sec): 30
Main Number: 303-555-0800
Pager Number Pin Number
1: 3035559001 1: 7614567890
2: 123456789012345 2: ppp1234567890pp
3: 123456789012345 3: ppp1234567890pp
DTMF Duration - Tone (msec): 100 Pause (msec): 100