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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1178Bridged Call Appearance
20
■ Call Coverage
— Single-line telephones
When an analog telephone is administered as a bridged call
appearance, the telephone user cannot invoke Send All Calls for the
extension of their telephone. The user does not have a send all calls
button, and the call appearance is associated with another extension.
When the user dials a feature-access code (FAC), Send All Calls is
activated for the extension associated with the call appearance.
— Multiappearance telephones
Coverage criteria for bridged call appearances is based entirely on
the criteria of the primary extension associated with bridged
appearance. A call to the primary extension that requires call
coverage treatment follows the coverage path of the primary
extension and not the path of any of the bridged appearances.
Bridged call appearances do not receive redirection notification.
A user with bridged call appearances can activate or deactivate Send
All Calls for a principal’s primary call appearance if they are on the
bridged appearance.
The primary telephone should not be a member of a call coverage
group, because calls to the primary telephone as a member of the
group are not bridged.
You can administer the system so that a call can appear at a
telephone as both a bridged call and a redirected call. In this way, if
the bridged user is the first coverage point, the call redirects to that
telephone when the coverage criteria are met.
If the principal is an analog telephone with a bridged call appearance
on a multiappearance telephone, an incoming call to the analog
telephone that goes to coverage terminates at a primary call
appearance on the bridging user’s telephone as a coverage call. If the
bridging user is a zero primary call appearance telephone, the call
cannot redirect to the bridging user since there are no primary call
appearances. Therefore, the call redirects to the next available
coverage point.
■ Call Detail Recording
If a bridging user originates or answers a call on a bridged appearance, the
extension of the bridge is recorded as the calling/called telephone. A
conference or transfer by a bridging user also appears as though it was
performed by the telephone user.
On multiappearance telephones, when a call originated from a bridged call
appearance on a telephone administered for zero primary call appearance is
recorded by Call Detail Recording (CDR), the extension number associated