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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1283Call Forwarding
20
Interactions
■ Answer Detection
This feature shares call-classifier resources with the Coverage of Calls
Redirected Off-Net feature.
■ Attendant Override of Diversion Features
If an attendant uses redirection override to call a user who has Call
Forwarding active, the call does not forward and remains at the user’s
phone.
■ Automatic Callback and Ringback Queuing
Automatic Callback cannot be activated toward a phone that has Call
Forwarding active. If Automatic Callback was activated first, the callback
call attempt is redirected to the forwarded-to party.
■ Bridging
Calls do not terminate to bridged appearances when Call Forward
Busy/Don’t Answer is active.
The switch blocks users from bridging onto a call that has routed off net
while the call is undergoing call classification.
■ Call Coverage
If the principal’s (forwarding extension) redirection criteria are met at the
designated (forwarded-to) destination, the forwarded call redirects to the
principal’s coverage path; the designated destination gets a temporary
bridged appearance (except when it is off net), which remains active after
the call is answered so that the designated extension can bridge onto the
call if desired. The temporary bridge appearance remains until the caller
hangs up.
If Cover All Calls is part of the coverage redirection criteria and if Call
Forwarding or Call Forwarding Off-Net is active at a phone, incoming
priority calls forward to the designated destination; all other calls redirect
according to the Call Coverage path. Non-priority calls are not directed off
net.
When a covering user has activated Call Forwarding, a coverage redirected
call does not forward to the designated extension number. Instead, the call
is redirected to the next point in the principal’s coverage path, if available.
If no other coverage point is available, the call remains at the principal’s
phone.