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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Contents
iv
■ Administering treatment for denied calls 26
■ Setting up Music-on-Hold 27
■ Providing service for multiple tenants 29
■ Receiving notification in an emergency 31
■ Notifying a digital pager of an emergency 34
■ Other useful settings 35
3 Managing phones 37
■ Adding new phones 37
■ Using templates to add phones 41
■ Using an alias 42
■ Customizing your phone 43
■ Upgrading phones 44
■ Swapping phones 45
■ Using TTI to move phones 46
■ Removing phones 49
■ Adding a fax or modem 51
■ Adding a DEFINITY IP Softphone 52
4 Managing phone features 57
■ Adding feature buttons 57
■ Telephone feature buttons 58
■ Adding abbreviated dialing lists 79
■ Setting up bridged call appearances 84
■ Setting up Terminal Self Administration 87
5 Managing your attendant consoles 91
■ Overview 91
■ Adding an attendant console 95
■ Attendant console feature buttons 97
■ Removing an attendant console 104
■ Setting console parameters 105
■ Providing backup for an attendant 106
6 Managing displays 109
■ Displaying caller information 109
■ Displaying ANI calling party information 109
■ Displaying ICLID Information 110