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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1375Hunt Groups
20
Interactions
■ Attendant Call Waiting
Attendant Call Waiting does not work for calls that the attendant sends to a
hunt group. It does work for calls to individual hunt-group members.
■ Attendant Return Call
Attendant Return Call does not work for calls that the attendant sends to a
hunt group.
■ Automatic Callback
Automatic Callback does not work on calls to a hunt group.
■ Automatic Call Distribution
ACD does not work with circular station hunting.
■ Call Detail Recording
For each call, the system can record the associated hunt-group extension or
member extension that answered.
■ Internal Automatic Answer
Internal calls to a hunt-group member are eligible for IAA.
■ Leave Word Calling
■ A hunt group can receive and store LWC messages. The following people
can retrieve LWC messages:
— One member of the hunt group
— A covering user of the group
— A system-wide message retriever
The message retriever must have a phone display and proper authorization.
If the message retriever is a member of the hunt group, you can assign to
that member a remote Automatic Message Waiting lamp to indicate when
the hunt group has an LWC message.
Night Service — Hunt Group
When Night Service is active for a hunt group and the night service
destination is another hunt group, the caller hears the forced announcement
of the first hunt group, if administered. The system then redirects the call to
the night-service hunt group.
■ Priority Calling
The system treats a priority call to a hunt group the same as a nonpriority
call, except that the extension receives a distinctive 3-burst ring.