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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1429Misoperation Handling
20
Refer to ‘‘Voice Message Retrieval’’ on page 1573 for information about
retrieving messages.
Refer to ‘‘Voice Messaging Systems’’ on page 1576
for more information about
voice messaging systems.
Refer to ‘‘
Packet Gateway Board’’ on page 846 for information about and field
descriptions on the Packet Gateway Board screen. Complete all fields on this
screen to administer the G3r Messaging Server Interface.
Refer to ‘‘
Data modules’’ on page 558 for information about and field
descriptions on the Data Module screen. Complete all fields on this screen to
administer either the G3r or G3si Messaging Server Interface.
Refer to ‘‘
Feature-Related System Parameters’’ on page 632 for information about
and field descriptions on the Feature-Related System Parameters screen.
Complete the Messaging Server Adjunct (MSA) Connected field on this screen to
administer either the G3r or G3si Messaging Server Interface.
Refer to ‘‘
Hunt Group’’ on page 696 for information about and field descriptions
on the Hunt Group screen. Complete all fields on this screen to administer the
Messaging Server agent hunt group.
Refer to ‘‘
Station’’ on page 882 for information about and field descriptions on
the Station screen. Complete the Messaging Server Name, LWC Reception, and
Coverage Path fields on this screen to give Messaging Server service to a station.
Refer to ‘‘
Coverage Path’’ on page 551 for information about and field
descriptions on the Coverage Path screen. Complete the Coverage Point field on
this screen to give Messaging Server service to a station.
Misoperation Handling
Misoperation Handling defines how calls are handled when a misoperation
occurs. A misoperation can occur either:
■ When a user with a call on hold goes on-hook before an operation
completes. In some cases, going on-hook completes the operation, as in
call transfer.
■ When the system enters Night Service while attendant consoles have calls
on hold.