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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Managing multimedia calling
244Multimedia Call Handling
9
■ Multimedia Early Answer — Valid entries are y and n (default). This field
lets you set this phone for early answer of multimedia calls. The system
will answer the incoming multimedia call on behalf of the station and
proceed to establish the H.320 protocol. After audio path has been
established to the caller, the call will then alert at the voice station. The
station may then answer by going off-hook and will have immediate audio
path. No hourglass tone will be heard by the answering party (see
‘‘
Hourglass Tone’’ on page 255).
Example: An administrative assistant who does not have a multimedia PC,
but may get multimedia mode calls from forwarding or coverage, may want
to set the H.320 flag to y and the early answer flag to y on their voice
station. This allows any multimedia call to be presented to the station with
immediate voice path rather than hourglass tone. The answered call could
then be transferred as voice to voice mail or transferred as multimedia to a
user equipped with a multimedia endpoint.
Multimedia Buttons
There are six new multimedia specific buttons that may be added to a voice
station. Most of them may be placed on any voice station, whether it is part of a
Basic multimedia complex, an Enhanced multimedia complex or not part of any
multimedia complex. Two feature buttons, mm-basic and mm-pcaudio, may only
be placed on stations which are part of an Enhanced multimedia complex.
All of the multimedia specific feature buttons have a corresponding feature access
code except mm-pcaudio and mm-cfwd.
■ The mm-pcaudio feature can only be used via button.
■ The mm-cfwd button may be replaced by the standard “call forward” FAC
followed by the “multimedia call” FAC.
■ mm-call — This button may exist on any voice station. Most multimedia
enabled users will want an mm-call button. This button (or it’s
corresponding FAC) must be used to indicate that the user is placing a
multimedia mode call. To place a multimedia mode call the user would go
off-hook, select an idle call appearance, and press the mm-call button
followed by the destination extension digits. If the user has a speakerphone
they can simply press the mm-call button, which preselects an idle call
appearance, followed by the destination extension digits.
The mm-call button lamp lights when you press this button during call
origination. The lamp also lights to indicate that the selected call
appearance is a multimedia mode call.