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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Introduction to the DEFINITY system
34Notifying a digital pager of an emergency
2
Notifying a digital pager of an
emergency
You also have the option of having your emergency calls go to a digital pager.
When someone dials an emergency number (for example, 911), the system sends
the extension and location (that originated the emergency call) to the administered
pager.
Before you start
■ You need to administer a CRSS-ALRT button on at least one of the following.
— Attendant Console (use the
change attendant command)
— Digital telephone set (use the
change station command)
■ The ARS Digit Analysis Table must have emergency numbers in the Call
Type column set to
alrt (crisis alert).
■ You need a digital numeric pager.
■ You need one of the following circuit packs:
— Call Classifier
— Tone-Clock (with Call Classification and Tone Detection)
Instructions
To set up crisis alert to a digital pager:
1. Type
change system-parameters crisis-alert and press Return.
The Crisis Alert System Parameters
screen appears.
2. In the Alert Pager field, type
y.
This allows you to use the Crisis Alert to a Digital Pager feature and causes
additional crisis alert administration fields to appear.
3. In the Originating Extension field, type a valid unused extension to send
the crisis alert message.
We’ll type
7768.
4. In the Crisis Alert Code field, type 911.
This is the number used to call the crisis alert pager.
5. In the Retries field, type
5.
This is the number of additional times the system tries to send out the alert
message in case of an unsuccessful attempt.