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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1556Transfer
20
Interactions
■ Attendant Conference
This may not operate properly if the CO does not provide answer
supervision. In that case, the Answer Supervision Timeout and Outgoing
End of Dial fields (on the CO Trunk Group screen) must be set to the same
non-zero number. The Receive Answer Supervision field must be set to
n.
If the CO does provide answer supervision, the Answer Supervision
Timeout and Outgoing End of Dial field must be set to
0 and the Receive
Answer Supervision field must be set to
y.
■ Bridged Call Appearance
A bridged call appearance can be used to transfer calls.
■ CentreVu Agent
CentreVu Agent supports the conference and transfer of calls on hold, but it
does not display the confirmation message for transferred calls.
■ Class of Restriction
Set the Block Transfer Display field on the COR screen to
y if you do not
want users to receive a confirmation message for call transfers.
■ Integrated Services Digital Network Basic Rate Interface (ISDN-BRI)
When an ISDN-BRI telephone, assigned with the Select Last Used
Appearance field set to
y, completes a transfer while off-hook using the
handset, the user is left listening to dial tone on the last-used appearance.
■ Internal Automatic Answer
Transferred calls can be answered automatically via IAA.
■ QSIG Networking
If calls over an ISDN-PRI trunk are administered for Supplementary QSIG,
then additional call information may display.
■ Station
When a multifunction telephone dials enough digits to route a call, but the
call could route differently if additional digits were dialed, the telephone
does not recognize the Conference or Transfer buttons. The user must delay
dialing for 3 seconds or dial # to indicate that the call can be routed based
on the digits already dialed. The Conference or Transfer buttons then are
recognized and the switch completes the operation.