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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1379Internal Automatic Answer
20
Internal Automatic Answer
Internal Automatic Answer (IAA) provides convenient hands-free answering of
internal calls to users on multifunction stations with a speakerphone or a
headphone.
Detailed description
An eligible call can be answered automatically via IAA if the user activates IAA
at the answering telephone and the user is able to accept an incoming call. A
telephone is unable to accept an incoming call if it is off-hook, is in the process of
dialing digits, or has a call on hold.
The following internal calls are eligible for IAA, depending on how you
administer the Internal Auto-Answer of Attd-Extended/Transferred Calls field on
the Feature-Related System Parameters screen:
■ Station-to-station voice calls, with both telephones on the same switch
(includes redirected intraswitch calls). Set the Internal Auto-Answer of
Attd-Extended/Transferred Calls field to
transferred or both.
■ Internal call from another switch node in a Distributed Communications
System (DCS) configuration when the origin of the call is known to be an
internal, non-attendant telephone on that switch (includes redirected
inter-DCS calls). Set the Internal Auto-Answer of
Attd-Extended/Transferred Calls field to
transferred or both.
■ Attendant-extended external calls. Set the Internal Auto-Answer of
Attd-Extended/Transferred Calls field to
attd-extended or both.
The following calls are not eligible for IAA:
■ Calls from public-network trunks (including personal central office line
(PCOL))
■ Calls from non-DCS tie trunks
■ Automatic Callback calls
■ Automatic Circuit Assurance calls
■ Data calls
■ Attendant-extended external calls if the Internal Auto-Answer for Attd
Extended/Transferred Calls field is set to
transferred or none
■ Calls that the system redirects because of a queue overflow of Emergency
Access to the Attendant calls
■ Calls when the receiving station’s Active Station Ringing field is set to
continuous