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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Routing outgoing calls
174Managing calling privileges
8
Managing calling privileges
Each time you set up a phone, you use the station screen to assign a COR. You can
create different CORs for different groups of users. For example, you may want
executives in your company to have different calling privileges than receptionists.
When you set up a COR, you specify a Facility Restriction Level (FRL) on the
Class of Restriction screen. The FRL determines the calling privileges of the user.
Facility Restriction Levels are ranked from 0–7, where 7 has the highest level of
privileges.
You also assign an FRL to each route pattern preference in the route pattern
screen. When a user makes a call, the system checks the user’s COR. The call is
allowed if the caller’s FRL is higher than or equal to the route pattern preference’s
FRL.
Instructions
Let’s say we are setting up a new phone for an executive. The current translations
assign COR 1, with outward restrictions and an FRL 0, which is the lowest
permission level available. We want to assign a COR with the highest level of
permissions, FRL 7, to station 1234.
To change station 1234 from COR 1 to COR 7:
1. Type
change station 1234 and press RETURN.
The Station
screen appears.
2. In the COR field, type
7 and press ENTER to save your changes.
3. To change from FRL 0 to FRL 7, type
change cor 7 and press RETURN.
The Class of Restriction
screen appears.
4. In the FRL field, type
7 and press ENTER to save your changes.
Now all users with COR 7 will have the highest level of calling
permissions.
Assigning ARS FAC
Be sure the ARS Feature Access Code (FAC) is set up on your system. In the U.S.,
9 is usually the ARS FAC. Users dial 9 to make an outgoing call.
When a user dials 9 to access ARS and make an outgoing call, the ARS access
code 9 is dropped before digit analysis takes place. will not be part of the digit
analysis.