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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1495Station Hunting
20
■ Busy Verification
The system does not attempt Station Hunting for busy-verify calls.
■ Call Coverage
Call Coverage has precedence over Station Hunting.
Station Hunting is applied to the final coverage point following the final
coverage point’s hunt-to chain when the following conditions occur:
— The Call Coverage screen’s Hunt After Coverage field is
y.
— The last coverage point is unavailable (busy or no answer).
— The last coverage point is a station with an assigned hunt-to station.
— No one in the coverage path answered the call.
Coverage — Don’t Answer will cover the call after hunt if the call can
terminate, but no one answers.
If Station Hunt Before Coverage is active, a call to a busy station tries to
terminate to the hunt-to phone before going to coverage. If the call does go
to coverage, it is the coverage of the dialed extension (unless the phone is
an XDID, and then the call goes to the coverage of the non-XDID phone
found in the XDID’s hunt-to field).
■ Call Detail Recording
CDR records the called extension, not the answering extension.
■ Call Forwarding
Call Forwarding has precedence over Station Hunting.
If an idle station has Call Forwarding active, the system forwards the call.
If a busy station has Call Forwarding active, a call to the station forwards.
If the forwarded-to station is busy, the call follows that forwarded-to
station’s hunting chain.
If the system finds Call Forwarding active at one of the stations in a
station-hunting chain, it considers the station busy and bypasses it. The call
goes to the next station in the chain.
■ Call Park
The system does not attempt Station Hunting on callpark-return calls.
■ Call Pickup
Call Pickup functions the same for calls terminating at a point in a
station-hunting chain as it does for a regular calls.