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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1273Call Detail Recording
20
For a conference call, a separate CDR record is produced for each
outgoing/incoming trunk serving the conference call. If ITCS or OTCS is
enabled, CDR produces a separate record for each internal party on the call
as well.
For the outgoing portion of a conference call involving multiple extensions,
the extension that requested outside dial tone to bring an outside party into
the conference is recorded as the calling party.
For the outgoing/incoming portion of a conference call, the call duration in
CDR reflects the entire time the trunk is on the conference call.
A separate CDR record is produced for each trunk used in a trunk-to-trunk
transfer. If ITCS is active, the incoming trunk record shows the duration of
the entire call.
If the originator of the conference call is optioned for intraswitch CDR,
each time the originator dials a non-trunk party, a new CDR record is
started. For example, Station A is optioned for intraswitch CDR and calls
Station B. Station A conferences in Station C. Station A drops from the
call. Station B or C drops from the call. Two CDR records are output with
Condition Code C: one for the A to B call and one for the A to C call.
If the originator is not optioned for intraswitch CDR, but one or more
parties brought into the conference are, one record with Condition Code C
is generated for each dialed intraswitch party. For example, Station A calls
Station B, which is optioned for intraswitch CDR. Station A conferences
Station C. Station A drops from the call. Station B or C drops from the call.
One CDR record is output with condition code C for the A to B call.
Intraswitch conference call CDR records are output when both the calling
number (originator) and dialed number (terminator) of the call drop. The
duration of the call will be from the time the terminator answers until both
the originator and terminator drop from the call.
If the attendant originates the conference, only the dialed numbers
corresponding to intraswitch optioned extensions stimulate the creation of
CDR records.
■ DCS
Station information is not passed throughout the DCS network for CDR
purposes.
■ DID trunks
All incoming calls on the DID trunk group will be recorded if administered
to record incoming CDR and if CDR is administered for this trunk group.
■ Emergency Access to the Attendant
CDR does not generate intraswitch records for Emergency Access calls.