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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Managing group communication
377Setting up voice paging over loudspeakers
14
7. Repeat steps 4 through 6 for zones 2 to 5.
8. In the ALL row, type
310 in the Voice Paging — TAC field and 1 in the
Voice Paging — COR field.
By completing this row, you allow users to page all zones at once. You do
not have to assign a port to this row.
9. Press
ENTER to save your changes.
You can integrate loudspeaker voice paging and call parking. This is called
“deluxe paging.” You enable deluxe paging by entering y in the Deluxe Paging
and Call Park Timeout to Originator field on the Feature-Related System
Parameters screen. To allow paged users the full benefit of deluxe paging, you
should also enter a code in the Answer Back Access Code field on the Feature
Access Code screen if you haven’t already: paged users will dial this code + an
extension to retrieve calls parked by deluxe paging.
Fixing problems
More information
Users page by dialing the trunk access code assigned to a zone and speaking into
their handset. For your users’ convenience, you may also want to consider the
following options:
■ Add the paging trunk access codes to an abbreviated dialing list and allow
users to page using the list.
■ Assign individual trunk access codes to Autodial buttons.
■ Assign individual trunk access codes to Busy buttons. The status lamp tells
the user whether or not the trunk is busy.
■ For attendants, you can provide one-button paging access by assigning
trunk access codes for paging zones to the Direct Trunk Group Select
buttons on the attendant console.
Problem Possible causes Solutions
Users report that they can’t
page.
The attendant has taken
control of the trunk group.
Deactivate attendant
control.
Calls to an extension are
heard over the
loudspeakers.
The extension may have
been forwarded to a trunk
access code used for
paging.
Deactivate call forwarding
or change the extension
calls are forwarded to.