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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1447Night Service
20
Considerations
Considerations for Hunt Group Night Service
■ Both Hunt Group Night Service and Trunk Group Night Service can be
active at the same time. An incoming trunk call is redirected to the trunk
group’s designated NSE. If this NSE is a hunt group or split that is in Hunt
Group Night Service mode, the call is redirected to the Hunt Group NSE.
■ Calls in progress (such as talking, on hold, or waiting in queue) on the hunt
group or split are not affected when the hunt group or split is put in Hunt
Group Night Service mode.
■ When a hunt-group queue becomes empty, all idle members are placed in a
busy condition.
■ If Night Service is activated for a hunt group or split and a power failure
occurs, the hunt group or split automatically returns to the Night Service
mode.
Considerations for Night Console Service
■ The night console must be identical to and have the same features as the
primary console. A daytime console can double as the night console.
■ Night Console Service calls to the attendant group are still handled by an
attendant, even though the primary and daytime attendant consoles are out
of service.
■ Only one night console is allowed in the system. The night console can be
activated only when the primary and daytime consoles have been
deactivated.
■ If Night Console Service is active and a power failure occurs, the system
automatically returns to Night Console Service mode when it is
powered up.
Considerations for Night Station Service
■ When Night Station Service is active but you have not established Night
Station extensions, a user can activate Trunk Answer from Any Station
(TAAS).
■ You can assign a Night-Serv button to either an attendant extension or a
phone extension. An individual trunk group or hunt group can be put into
night service by either an attendant extension or a phone extension with the
necessary button. When a user presses this button to activate Night Station
Service, all calls to that particular trunk group or hunt group are routed to
the Night Service extension assigned to that group.