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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1535Temporary Bridged Appearance
20
The called party can answer the call at any time, even if it is already answered by
a covering user. If the called party does not bridge onto the call, the covering user
can use the Consult function of Call Coverage to determine if the called party
wants to accept the call. The Consult function uses the temporary bridged
appearance maintained on the call. When the consult call is finished, the
temporary bridged appearance is removed.
Stations that normally have a temporary bridged appearance with their coverage
point do not have a temporary bridged appearance if the coverage point is
AUDIX.
Keep Held SBA at Coverage Point
Considerations
■ Temporary Bridged Appearance allows the desired party to bridge onto a
call without manually transferring the call, providing convenience of
operation and saving time.
■ Temporary Bridged Appearance does not provide any call originating
capability or the capability to answer another party’s calls. These
capabilities are provided by the Bridged Call Appearance feature.
■ If two parties are bridged together on an active call with a third party, and if
the Conference Tone feature is enabled, conference tone is heard.
■ The Bridged Call Appearance feature enhances Temporary Bridged
Appearance by allowing more than one call to an extension to be bridged
and by allowing calls to be originated from bridged appearances.
Interactions
■ Call Coverage
Calls redirected to Call Coverage maintain a temporary bridged appearance
on the called telephone if a call appearance is available to handle the call.
The called party can bridge onto the call at any time. The system can be
administered to allow a temporary bridged appearance of the call to either
remain at or be removed from the covering telephone after the principal
bridges onto the call. If two parties are bridged together on an active call
with a third party, and the bridging tone is administered to yes, all three
parties hear the bridging tone.