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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1381Internal Automatic Answer
20
■ Bridged Call Appearance — Multiappearance Telephone
Calls terminating on a bridged call appearance are not eligible for IAA at
the bridged station, even if the bridged station has IAA active. (IAA can be
used by the principal station to answer the call.)
■ Bridged Call Appearance — Single-Line Telephone
Calls terminating to a bridged call appearance are not eligible for IAA at
the bridged station, even if the bridged station has IAA active.
■ Call Coverage
If an internal call is redirected to another telephone by Call Coverage
redirection criteria, then that call is eligible for IAA at the redirected
telephone.
IAA does not apply to calls to the original called extension when:
— The called telephone has activated Send All Calls
— The calling telephone has selected Go to Cover before placing the
call
Calls directed to a coverage answering group are not eligible for IAA.
NOTE:
If you set the coverage path for a station to All Calls and that station
activates IAA, the first coverage point hears a ring, the principal
station automatically answers, and the coverage-simulated bridge is
dropped. The coverage station rings, but is not able to answer the call
because the coverage-simulated bridge has been dropped.
■ Call Forwarding
Calls to a station with IAA and Call Forwarding active are forwarded and
are not answered by the station dialed.
NOTE:
If the forwarded-to station is internal and has IAA active, it
automatically answers the redirected call.
■ Call Park
If you are using Deluxe Paging and Call Park times out, the call returns to
the originating station that parked the call and is eligible for IAA.
■ Call Pickup
Internal calls to a telephone in a Call Pickup group are eligible for IAA. If
the called extension in a Call Pickup group has IAA-active, the call is
automatically answered. A telephone with IAA active is not able to
automatically answer calls to other telephones in its Call Pickup group.