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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1177Bridged Call Appearance
20
Interactions
■ Abbreviated Dialing
A user, accessing Abbreviated Dialing while on a bridged call appearance,
accesses their own Abbreviated Dialing lists. The user does not access the
Abbreviated Dialing lists of the primary extension associated with the
bridged call appearance.
A user cannot use an abbreviated dialing FAC after using a priority calling
FAC.
■ Adjunct Switch Applications Interface (ASAI)
If you are using ASAI, do not administer more than 16 bridged
appearances.
■ Attendant Display and telephone Display
A call from the primary extension number or from a bridged call
appearance of the primary extension number is displayed as a call from the
primary extension number (the call is displayed as coming from the
primary extension number regardless of which appearance placed the call).
On multiappearance telephones, the display at a principal shows the same
information for a bridged call appearance as it does for a nonbridged call.
For calls to the principal’s extension number, the display at a zero call
appearance bridging telephone shows a call from the originator to the
principal with no “redirection reason” character. As telephones bridge onto
the call, the display updates to show the number of parties in the
conference.
■ Automatic Call Distribution
Bridged appearances cannot be accessed via non-ACD hunt groups
(although administrable).
■ Automatic Callback
Automatic Callback calls cannot originate from a bridged call appearance.
However, when Automatic Callback is activated from the principal user’s
telephone, the callback call rings (with priority call distinctive ringing
signal) at all bridged appearances of the extension as well as at the
principal user’s telephone. Displays at all telephones (principal and bridged
users) show that it is a callback call.