Filter
Top Products
DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1219Call Coverage
20
■ Simulated Bridged Appearance
Calls redirected to coverage maintain an appearance on the called phone if
a call appearance is available to handle the call. The called party can bridge
onto the call at any time. The system can be administered to allow a
simulated bridged appearance of the call to either remain at or be removed
from the covering phone after the principal bridges onto the call.
A simulated bridged appearance is maintained for calls covered by an
off-net coverage point if the Coverage of Calls Redirected Off-Net feature
is enabled. A simulated bridged appearance cannot be maintained for calls
if the coverage point is linked to AUDIX.
Consult calls use the simulated bridged appearance maintained on the call.
At the conclusion of a consult call, the bridged appearance is no longer
maintained. If the principal chooses not to talk with the calling party, the
principal cannot bridge onto the call later.
If a call that has, or has had, a simulated bridged appearance is conferenced
or transferred, and redirects to coverage again, a simulated bridged
appearance is not maintained at the conferenced-to or transferred-to
extension.
■ Tenant Partitioning
The caller and called party must be able to access a coverage point. The
caller is considered to be the covering user and the called party is
considered to be the covered user. Both parties must be able to access the
coverage point.
■ Transfer
The switch blocks a user from transferring a call which has routed off-net
to another party while that call is undergoing call classification. If any party
on a call that has routed off-net is on hold, the call does route off-net
without undergoing call classification, even when the Coverage of Calls
Redirected Off-Net field is
y.
Transfer s with Call Coverage as listed in the following table.
Source Transfer initiator Destination Coverage type
External Local station
Local station
Remote station
Remote station
Attendant
Attendant
Local station
Remote station
Local station
Remote station
Local station
Remote station
External
External
Internal
Internal
External
External