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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1293Call Pickup
20
■ Hold
If the Temporary Bridged Appearance on Call Pickup field is not enabled
and a user puts a call answered with Directed Call Pickup on hold, the
called party cannot answer the call because a temporary bridged
appearance is maintained. If the Temporary Bridged Appearance on Call
Pickup field is enabled, then:
— A call picked up and placed on hold at an extension remains on that
extension, even if the called party answers the call.
— If the Call Pickup Alerting field is enabled and a call is picked up
and placed on hold, the Call Pickup status lamp flashes if additional
calls are available for Call Pickup.
■ Hot Line Service and Manual Originating Line Service
Telephones assigned these features can be members of a call pickup group
and have calls picked up, but they cannot answer calls for other pickup
group members.
■ Intercom Automatic/Dial
If Call Pickup on Intercom Calls is activated, you can use Call Pickup and
Directed Call Pickup to pick up Automatic Intercom calls. If it is not
activated, Automatic Intercom calls cannot be picked up and the calls are
not included in the call-pickup-alerting-count.
■ Internal Automatic Answer
Internal calls to a telephone in a call pickup group are eligible for IAA. If
the called extension in a call pickup group has IAA activated, the call is
answered automatically. An extension that has IAA cannot automatically
answer calls to other telephones in its call pickup group.
IAA-eligible calls to an IAA extension cannot be answered with Call
Pickup because they are automatically answered at the called telephone.
Any non-IAA-eligible calls, such as external calls that ring the IAA-active
telephone, can be answered by members of that telephone’s call pickup
group.
■ Malicious Call Trace
You cannot use Directed Call Pickup to pick up an alerting MCT call at the
MCT-Controller telephone.
■ Multimedia Call Handling
Do not use Call Pickup or Directed Call Pickup with a Multimedia data
endpoint. However, calls alerting at the voice component of a multimedia
complex can be picked up with Call Pickup or Directed Call Pickup.