Filter
Top Products
DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1436Multiappearance Preselection and Preference
20
Multiappearance Preselection and
Preference
Multiappearance Preselection and Preference selects the call appearances you use
to connect to when you lift the handset.
Multiappearance Preselection and Preference provides multiappearance telephone
users with the following options for placing or answering calls on selected call
appearances.
■ Ringing Appearance Preference
When a user lifts the handset to answer a call, the system automatically
connects them to the ringing call appearance. If there is more than one call,
the user automatically connects to the oldest (first-in) ringing call
appearance. The in-use (red) lamp tracks the ringing appearance and the
answered appearance.
■ Idle Appearance Preference
When a user lifts the handset to place a call, the system automatically
connects them to an idle appearance even if an incoming call is ringing at
another appearance. The in-use (red) lamp tracks an idle appearance when
the user lifts the handset.
■ Last Appearance Preference
When a user lifts the handset, they connect to the call appearance or
bridged appearance last used for a call, unless an audibly ringing call on a
different appearance caused the line selection to move. If the line selection
moves, a call may be originated, answered, or unheld, depending on the
state of that appearance.
■ Preselection
Before lifting the handset to place or answer a call, the user can press a call
appearance button or a feature button to select an appearance when the
in-use lamp is dark. Preselection reenters a held call or activates a feature
or the speakerphone if the telephone is so equipped.
Preselection overrides both Preference options. If the user does not lift the
handset within 5 seconds after using Preselection, the selected appearance
returns to idle.
You can assign a preselection feature button. For example, if a user presses
an Abbreviated Dialing button, a call appearance is automatically selected.
If the user lifts the handset within 5 seconds, the system automatically
places the call.