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Setting up telecommuting
285Configuring DEFINITY ECS for telecommuting
10
DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
10
Setting up telecommuting
Configuring DEFINITY ECS for
telecommuting
Telecommuting emphasizes the ability to perform telephony activities while
remote from the DEFINITY ECS. It is a combination of four features which
permit you to remotely perform changes to your station’s Coverage and Call
Forwarding.
NOTE:
If you are operating in a DCS environment, you need to assign a different
telecommuting-access extension to each switch and tell your users which
extension they should use. A user can set up call coverage from any of the
DCS nodes, but needs to dial the telecommuting-access extension of the
node on which their station is defined before using the feature access code.
■ Coverage of Calls Redirected Off Net (CCRON) allows you to redirect
calls off-net onto the public network and bring back unanswered calls for
further coverage.
NOTE:
If a call covers or forwards off net and an answering machine answers
the call or it is directed to a cellular phone and a cellular
announcement is heard, the switch views this call as an answered call.
The switch does not bring the call back to the switch for further
routing.