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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Introduction to the DEFINITY system
36Other useful settings
2
Automatic hold
You can set a system-wide parameter that allows your users to initiate a call on a
second line without putting the first call on Hold. This is called Automatic Hold,
and you enable it on the Feature-Related System Parameters
screen. If you do not
turn this on, the active call drops when a the user presses the second line button.
Bridging onto a call that has gone to coverage
You can allow users to join (bridge) on to a call that rang at their extension and
then went to coverage before they could answer. See ‘‘Temporary Bridged
Appearance’’ on page 1534.
Distinctive ringing
You can establish different ringing patterns for different types of calls. For
example, you can administer your system so that internal calls ring differently
from external calls or priority calls. See ‘‘
Distinctive Ringing’’ on page 1317 for
more information.
Warning when phones are off-hook
You can administer the system so that if a phone remains off-hook for a given
length of time, the switch sends out a warning. This is particularly useful in
hospitals, where the phone being off-hook may be an indication of trouble with a
patient. See ‘‘
Class of Service’’ on page 532 for more information.
Warning users if their calls are redirected
You can warn analog phone users if they have features active that may redirect
calls. For example, if the user has activated send all calls or call forwarding, you
can administer the system to play a special dial tone when the user goes off-hook.
See ‘‘
Special Dial Tone’’ on page 656 for more information.