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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1176Bridged Call Appearance
20
■ If a call terminates at a telephone on an extension number other than the
primary extension number (for example, terminating extension group
(TEG), uniform call distribution (UCD) group, call coverage answer group,
or direct department calling (DDC) group extension number), a bridged
call appearance is not maintained. Therefore, the primary telephone should
not be made a member of such a group (even though administration of this
is not prohibited).
■ The Bridged Call Appearance feature should not be considered as a
replacement for Call Coverage or any other similar features.
■ If two parties are bridged together on an active call with a third party, and if
the conference tone feature is enabled, conference tone is heard.
Considerations for multiappearance telephones
■ The number of bridged call appearances allowed at each telephone is
limited only by the number of 2-lamp buttons available on the telephone.
The number of appearances per primary extension varies by system. See
DEFINITY ECS System Description for this information.
■ Up to six parties can be off-hook and involved in a conversation on a
bridged appearance of an extension.
■ A bridging telephone should have a bridged call appearance corresponding
to each call appearance of the primary extension number at the bridged
telephone. For example, if a primary telephone has three call appearances,
a bridging telephone should have three bridged call appearances of that
primary extension. This allows users to refer to the individual call
appearances when talking about a specific call.
■ Bridged call appearances may result in the reduction of available feature
buttons, thereby reducing a user’s capabilities. A Call Coverage module or
expansion module can be used to provide up to 20 bridged call
appearances. This leaves the other 2-lamp buttons as call appearances, or
with other features such as Centralized Attendant Service (CAS).
■ If a call terminates at a telephone on an extension number other than the
primary extension number (for example, TEG, UCD group, call coverage
answer group, or DDC group extension number), a bridged call appearance
is not maintained. Therefore, the primary telephone should not be made a
member of such a group (even though administration of this is not
prohibited).
■ Bridged Call Appearance should not be considered a replacement for Call
Coverage.
■ You can administer conference tone, which, when enabled, is heard when
two parties are bridged together on an active call with a third party.