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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1349Hospitality features
20
If a wakeup-call attempt is not answered or if the extension is busy, the system
tries two more times at 5-minute intervals. If the call does not complete after 3
attempts, the switch leaves a LWC message for a designated extension (usually
assigned to a button on the attendant console or backup phone). The system
maintains a complete record of all wakeup-call activity for the past 24 hours.
Users with touch-tone dialing can enter a wakeup request (if they have a speech
synthesizer circuit pack and no display set or if Wakeup Activation via Tone is
enabled) or can have the front desk set a wakeup time. Users with rotary-dial
phones call the front desk to request a wakeup call.
Activate Automatic Wakeup either by dialing the FAC or by pressing the
automatic wakeup entry button. If the system has a speech synthesizer circuit
pack, the system provides voice prompting. If the user has a display set, the
system provides display prompting.
■ Voice Prompting with Room Activated with Tones Off
A guest enters his or her own wakeup-call request. The request is entered
only for the extension where the call originates.
After the user dials the Automatic Wakeup FAC, the system generates
voice prompts (the system must have a voice synthesizer circuit pack).
These prompts tell the user when to enter information and what
information is needed. Use touch-tone buttons to enter the information. The
system accepts 24-hour or standard time. The user dials the automatic
wakeup FAC again to change or delete a wakeup request.
If the user makes invalid entries, a standard message generates that notifies
the user of the error. The system then repeats the original prompt for input.
If invalid entries occur on the second try, the system informs the user to dial
the attendant for assistance.
■ Voice Prompting with Room Activated with Tones On
A guest enters his or her own wakeup-call request. The request is entered
only for the extension where the call originates.
After the user dials the Automatic Wakeup FAC, the system generates
recall dial tone (the system does not need a voice synthesizer). This dial
tone prompts the user to enter the time in a 24-hour, 4-digit format.
Confirmation tone means that the wakeup request is successful.
■ Display Prompting with Dual Wakeup Off
Display prompting is provided to attendants, front-desk users, and other
users with display-equipped phones. Administer front-desk users (or any
other phones you want to grant permissions to) with a console permission
class of service (COS) to perform the same actions as the attendant. Other
users can enter a wakeup request only for the extension where the call
originates.