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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Managing group communication
384Paging users who are on active calls
14
Before you start
Before you administer whisper paging:
■ Your switch must have a circuit pack that supports whisper paging. Refer to
the DEFINITY ECS System Description for information on specific
models.
■ Users must have 6400-, 7400-, 8400-, or 9400-series DCP (digital) phones.
Instructions
You give users the ability to use whisper paging by administering feature buttons
or feature access codes.
You can give users feature buttons that make, answer, or block whisper pages.
Using the Station screen, you can administer these buttons in any combination as
appropriate:
■ Whisper Page Activation — allows this user to place a whisper page
■ Answerback — allows this user to answer a whisper page
Pressing the answerback button automatically puts any active call on hold
and connects the paged user to the paging user.
■ Whisper Page Off— allows this user to block whisper pages
If possible, assign this function to a button with a lamp so the user can tell
when blocking is active. You cannot administer this button to a soft key.
To allow users to make a whisper page by dialing a feature access code, you
simply need to enter a code in the Whisper Page Activation Access Code field on
the Feature Access Code screen.
Related topics
Refer to ‘‘
Using phones as intercoms’’ on page 385 for another way to give
individual users quick, two-way communication.
Refer to ‘‘Whisper paging’’ on page 1582
for detailed information on whisper
paging.