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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1149Attendant Features
20
Attendant Vectoring
Attendant Vectoring allows you to establish an attendant vector directory number
(VDN) and send attendant group calls through vector processing. This is useful
when you want more flexibility with how calls are routed when the system is in
Night Service mode. For more information, see DEFINITY ECS Call
Vectoring/EAS Guide.
Auto Start and Don’t Split
Auto Start allows the attendant to initiate a call by pressing any key on the keypad
without having to first press the Start button.
If an attendant enables Auto Start and dials an AAR number where the min and
max in the AAR analysis table are not equal, the attendant must dial a
#
after the
digit string or the call cannot process.
You can assign a dont-split button on the Attendant Console
screen which allows
attendants to deactivate Auto Start. To deactivate auto start, the attendant presses
the Don’t Split button. When Don’t Split is active, keys pressed on the keypad are
heard by the parties on the call.
To reactivate Auto Start, and allow end-to-end signaling, the attendant again
presses the Don’t Split button, presses Cancel, or lets the current call terminate.
Interactions
■ CDR — Account Code Dialing
If the system is using Call Detail Recording Account Code Dialing, Auto
Start and Don’t Split is not activated.
■ Visually Impaired Attendant Service
If VIAS is activated or deactivated while Don’t Split is active, Don’t Split
deactivates.
Attendant Timers
Attendant timers automatically alert the attendant after an administered time
interval. The attendant can reenter the call and decide whether to terminate the call
or permit the waiting to continue. You administer the timers on the Console
Parameters screen.
Attendant Timers include: