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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1182Bridged Call Appearance
20
You can administer the system to automatically select the first idle
appearance if there is no idle appearance with an extension matching
the extension that is conferencing the call.
When the user presses the conference button (the second time) to
connect the parties together, the newly formed conference call
appears on the primary or bridged appearance to which the user was
connected at the time of that last conference button depression. The
other appearance is disassociated from the conference call.
Therefore, if the original call is on a bridged appearance, and the
conference is formed on an appearance of the bridged user’s own
primary extension, the bridged extension becomes disassociated
from the conference call and the principal user of that bridged
extension can no longer bridge onto the conference.
This disassociation of the conference from the bridged extension can
be avoided by setting up the conference in the opposite order. To do
this, the user:
1. Presses the hold button to hold the original call on the bridged
appearance
2. Selects a call appearance and calls the party to be added
3. Presses the conference or transfer button
4. Selects the held bridged appearance
5. Presses the conference button (again)
When this procedure is used, the conference is formed on the
bridged appearance so that the primary user of the bridged extension
can still bridge onto the conference call.
If the primary user and the bridged user are both on the call when
one user transfers the call, the user performing the transfer becomes
the controlling user for the participation of both users on the
conference. To disassociate the appearance from the call, the
controlling user must be the latter of the two users to hang up from
the call. If the controlling user hangs up first, the appearance goes on
soft hold when the noncontrolling party hangs up. In this case, one
of two things must occur to disassociate the appearance from the
call: all other parties on the call hang up, or the controlling user
rejoins the call and hangs up again.
The display shows the number of other active parties in a call,
including active bridged appearances.
■ Consult (multiappearance telephones only)
Bridged call appearances of the primary extension do not ring on a consult
call to the primary extension.