Filter
Top Products
DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1210Call Coverage
20
Time is represented in 24-hour format and activation times are ascending from the
earliest to the latest. There are no gaps in the activation times; the entire day is
covered. If you do not assign a lead-coverage path to a specific time interval, there
is no coverage from that time until the next activation time with an assigned
lead-coverage path.
When a call arrives at a principal, the system queries for the lead coverage path in
effect at that time and uses that information to determine call redirection. If call
coverage is changed via administration while the call is in progress, the
administration changes do not affect that call.
Off-Net Call Coverage
Call Coverage allows a call to be redirected to a destination on the public network.
The remote (off-net) number is administered on the Remote Call Coverage Table
screen and may have up to 16 digits including either the outgoing trunk access
code (TAC) or the feature access code (FAC) specifying ARS or AAR. Any
coverage point can be an off-net destination.
Whenever an incoming trunk call is redirected off-net (coverage or forwarded), a
timer is set that precludes any other incoming trunk call from redirecting off-net
until the timer either expires or is cancelled. The rationale for this mechanism is to
prevent calls that were redirected off-net from being re-routed back to the original
principal from the off-net destination, effectively creating a round-robin loop that
continuously seizes trunks until they are exhausted.
Thursday 00:00
CovPath3
(AUDIX)
08:00
CovPath1
(Office)
17:30
CovPath2
(Home)
20:00
CovPath3
(AUDIX)
Friday 00:00
CovPath3
(AUDIX)
08:00
CovPath1
(Office)
17:30
CovPath2
(Home)
Saturday 00:00
CovPath3
(AUDIX)
Sunday 00:00
CovPath3
(AUDIX)
Day of the
Week
Time 1
Directed To
Time 2
Directed To
Time 3
Directed To
Time 4
Directed To