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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1278Call Forwarding
20
transferred until both parties drop. The incoming call record shows the
duration from the time the station receives the incoming trunk call until
both parties drop.
■ Uniform Dial Plan
If one user calls another user via a UDP extension number, and the trunk
group used has CDR assigned, CDR records the following information:
— Condition Code — 7
— Access Code Dialed — blank
— Access Code Used — trunk access code of trunk used
— Dialed Digits — Uniform Dial Plan extension
■ VDN Return Destination
An incoming call does not generate a CDR record until the originator drops
from the call. CDR creates a record when a call goes to the return
destination VDN, the originator has not dropped, and vector processing —
that is, the return destination VDN — routes the call to an outgoing trunk.
CDR does not create a record if vector processing routes a call from the
return destination VDN to an internal call. The call record shows only the
first VDN that the caller accessed, no matter how many other extensions
are involved in the call.
If an incoming VDN call is routed to a station, CDR includes the station in
the record. If an incoming VDN call is routed to an outgoing trunk, CDR
includes the VDN in the record.
Call Forwarding
Call Forwarding allows users to redirect calls to designated destinations. The
forwarded-to destination can be an internal extension, external (off-net) number,
an attendant group, or a specific attendant.
Call Forwarding provides five functions:
■ Call Forwarding-All Calls — Allows a user to redirect every incoming call
to the forwarded-to destination.
■ Call Forward Busy/Don’t Answer — Allows a user to redirect incoming
calls to a forwarded-to destination only when the user is busy or when the
call is not answered after an administrable interval. If the extension is busy,
the call forwards immediately. If the extension is not busy, the incoming
call rings the called extension, then forwards only if it remains unanswered
longer than the administered interval.