Filter
Top Products
DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1217Call Coverage
20
■ Class of Restriction and Controlled Restrictions
Users who normally may be restricted from receiving calls still can receive
calls directed to them via Call Coverage.
■ Conference
The switch blocks users from conferencing another party onto a call which
has routed off-net while that call is undergoing call classification. If any
party on the call is on hold, the call routes off-net, but without undergoing
call classification, even when the Coverage of Calls Redirected Off-Net
field is
y.
A call that covers to a VDN cannot be added to a conference while the call
is in vector processing. For example, say user A calls user B. B wants to
have a three-way conference call and calls C. C doesn’t answer, the call
covers to a VDN, and from there enters a vector. Until vector processing
has completed this call to some destination, the conference cannot be
established.
■ Direct Department Calling, Uniform Call Distribution, and Automatic Call
Distribution
If a user has an Auxiliary Work button, and activates or deactivates Send
All Calls, the Auxiliary Work function associated with DDC or UCD is
activated or deactivated simultaneously.
If a user has no Auxiliary Work button, activating or deactivating Send All
Calls still makes the user unavailable or available, respectively, for DDC
and UCD calls, but Auxiliary Work is not activated or deactivated. The
Auxiliary Work mode may be activated or deactivated using a feature
access code.
Activating or deactivating the Auxiliary Work function does not activate or
deactivate Send All Calls.
■ Direct Outward Dialing (DOD)
Coverage of Calls Redirected Off-Net competes with DOD for call
classifier ports when DOD uses Multi-Frequency Compelled (MFC)
signaling. The Call Classifier - Detector port provides the MFC tones.
Non-MFC DOD calls do not need the Call Classifier - Detector port for this
purpose.
■ Global Call Classification
To classify tones in countries not using the USA tone plan, time cadences
and frequencies must be administered so they can be downloaded to the
call classification circuit packs. You need a Call Classifier - Detector or
Tone Clock with Call Classifier - Tone Detector circuit pack.