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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Index
IN-13
online books, xxii
open system interconnect (OSI) models, 1394
operator assisted calls, 178
Optional Features
commands, 1062
screen, 928
origin announcement, see DEFINITY ECS Guide
to ACD Call Centers
Outgoing Trunk to Outgoing Trunk Transfer
(OTTOTT)
, 1557
outward restrictions, see Restriction—Controlled
overlap sending over ISDN
, 1406
overriding call restrictions, Automatic Route
Selection (ARS), 190
P
Packet Gateway Board
commands, 1058
screen, 846
pager, crisis alert, 1313
paging, 381
parameters, login names, 314, 317
partition group, 191
Partition Route Table
commands
, 1058
screen, 848
passwords
adding
, 315
aging, 317
changing, 326
encryption, 306
PC Console description, 95
PC Interface, 415
DCP PC configurations (Group 1), 1455
description, 1454
ISDN-BRI PC configuration, 419, 1456
security, 420, 1457
PCOL trunks
adding, 345
call detail recording (CDR), 348
description, 1567
restrictions, 348
Personal CO Line Group
screen, 848
personal lists, 1129
Personal Station Access (PSA)
description, 1458
detailed information, 289
setting up, 287
telecommuting, 286
personalized ringing, see Station screen
PGATE, see Packet Gateway Board screen
phantom extension
, 45
phone displays, 1499
button assignments, 1499
call appearance identification, 1502
phone displays, (continued)
call purpose identifiers, 1503
called party identification, 1503
calling party identification, 1502
enhanced phone displays, 1504
mapping enhanced display characters, 1528
message retrieval, 1504
U.S. English to European, 1531
U.S. English to Japanese, 1529
U.S. English to Russian, 1529
U.S. English to Ukrainian, 1533
phones
adding
, 37
alias, 42
analog, 38, 85
associating office number to home
station, 297
busy verification, 1189
changing, 45
customizing, 43
digital, 85
disassociating home stations, 297
duplicating, 41
extension, 39
feature button descriptions, 58
inward restriction overrides, 525
ISDN call identification displays, 1398
lock functions, 1574
move using tti, 46
multiappearance, 1174
power failure transfer terminals, 1327
removing, 49
swapping, 45
Terminal Translation Initialization (TTI)
separation, 48
test calls, 1189
trunk flash, 1562
unlock functions, 1574
upgrading, 44
using as intercoms, 385
physical security, 309
Pickup Groups
commands
, 1058
creating, 147
screen, 852
pickup groups
flexible
, 150
PictureTel, 235
placing
chime pages on Loudspeaker Paging
, 1417
voice pages on Loudspeaker Paging, 1416
PMS alarm button, 75
PMS printer alarm button, 75
Point-to-Point Protocol data module, see PPP
data module
port address
, 17, 38
port network (PN), preferential trunk routing, 428
posting Bulletin Board messages, 12
Power Failure Transfer, see emergency transfer
PPM
, 447