Filter
Top Products
DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1272Call Detail Recording
20
— If the call terminates to a trunk, CDR generates the following two
records:
■ An incoming record with the incoming TAC as the dialed
number.
■ An outgoing record with the incoming TAC as the calling
number and the digits dialed through the vector step as the
dialed number.
If “member extensions” is administered on the CDR System Parameters
form and the call successfully completes to a station via the “route-to”
command, the call record shows an incoming call to that station.
Call Vectoring “route to” commands that are unsuccessful do not generate
ineffective call attempt records.
If a vector interacts with an extension or group that has Call Forwarding All
Calls active, normal Call Forwarding/CDR interactions apply.
Some calls may originally look like intraswitch calls, but result in trunk
calls (for example, a call from a station administered for intraswitch CDR
to a VDN, which ends up an outgoing call on an outgoing trunk). Such calls
will not generate intraswitch CDR records; the CDR record will have a
condition code A - outgoing.
■ Call Waiting Termination
Call duration timing starts when the user answers an incoming call.
■ Centralized Attendant Services
If a CAS attendant extends a call for a user, and CDR is not assigned to the
RLT trunk group, the user’s extension is recorded as the originator of the
call. If the RLT trunk group does have CDR administered, the RLT trunk is
recorded. If a CAS attendant answers a call but does not extend the call, no
CDR records are made.
■ CO Trunks
All incoming and outgoing calls on a CO trunk group are recorded, if CDR
is assigned to the trunk group and CDR is administered to record incoming
calls.
■ Conference
For the purpose of CDR, a call is considered a conference call if it contains
at least one trunk that is eligible for CDR plus two or more parties, or if it
contains at least one party optioned for intraswitch CDR. Condition Code
C applies to each CDR record made for a conference call.