Filter
Top Products
DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1350Hospitality features
20
The attendant presses the automatic wakeup entry button to activate the
feature. If the attendant is on an active call with a system user, the user’s
extension displays as the default extension after pressing the pound sign
(
#). If the displayed extension is not the extension of the user requesting the
wakeup call, the attendant can change it. Display prompting continues until
the attendant enters all necessary information and the request for the
wakeup call is confirmed.
If a condition exists that does not allow the system to accept the wakeup
request, the system displays the reason for denial. Wakeup requests are
denied for one of the following reasons:
— Too Soon — Indicates that the requested wakeup time is within the
current five-minute wakeup interval
— System Full — Indicates that the maximum number of wakeup calls
is reached
— Interval Full — Indicates that the maximum number of wakeup calls
in any 15-minute interval is reached
The attendant can change or cancel a wakeup call request at any time.
■ Display Prompting with Dual Wakeup On
Display prompting with Dual Wakeup works the same as Display
Prompting with Dual Wakeup off (described in the previous text), except
that after the first wakeup request is entered, the user is prompted for the
second wakeup request.
When the system places a wakeup call, one of the following occurs:
— Extension Is Busy — The wakeup call is placed again later.
— No Answer — The extension rings for 30 seconds. If the call is not
answered, the system tries again later.
— Ringing Blockage — If four or more ports on the same
analog-circuit pack are already ringing, the system waits 16 seconds
and tries again. If the second attempt is blocked, the call has failed
and the system waits 5 minutes before trying again.
— Call Is Answered — The guest answers the wakeup call and hears
either music, a recorded announcement, the speech-synthesizer
announcement, or silence.
— System Reset — indicates that a system reset level 1 or system reset
level 2 occurred while the system attempted to place the wakeup
call. Calls affected by these conditions are treated as other wakeup
attempts.