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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Features and technical reference
1585Whisper paging
20
An attendant may initiate a whisper page while a call is split away using
auto-manual splitting. However, they cannot use Release, Hold, or Split
after the page is made.
■ Bridged Call Appearances
Whisper pages are designed to reach a specific user associated with a
specific extension.
— When an extension and one or more of its bridged appearances are
in use, parties on the bridged appearances hear the tone that signals
an incoming whisper page but only the user on the principle
extension hears the announcement. Only the display on the principle
extension shows the whisper page message.
— When all appearances are idle or only a bridged appearance is in
use, a whisper page rings the principal extension with priority
ringing and the display indicates an incoming priority call.
— If a user makes a whisper page on a call appearance that is a member
of a bridge group, then no others users in the bridge group can
connect to the call while the whisper page intrusion is active.
■ Busy Verification
You can’t make a whisper page to an extension while it’s being
busy-verified. You can’t busy-verify an extension while it’s making or
receiving a whisper page.
■ Calling Restrictions — Origination
Phones with this restriction cannot make whisper pages.
■ Calling Restrictions — Termination
Phones with this restriction cannot receive whisper pages.
■ Class of Restriction (COR)
A station user must have a COR that allows for station-to-station calling in
order to perform Whisper Paging to a member outside of their own COR.
Calling and called party restrictions also determine which extensions can
make and receive whisper pages.
■ Conference
Everyone on a conference call hears the tone that signals an incoming
whisper page. But only the owner of the paged extension hears the page,
and only the display on that phone shows the whisper page message.
If a conference call already has the maximum number of parties and trunks
allowed, you cannot make a whisper page to any of the participants. Parties
cannot be added to a conference call if an active whisper page is on the call.