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DEFINITY ECS Release 8.2
Administrator’s Guide
555-233-506
Issue 1
April 2000
Screen reference
545Console Parameters
17
Field descriptions for page 2
Screen 58. Console Parameters — Default Attendant Group
Timed Reminder on Hold (sec)
Enter the time in seconds that a call remains on hold at the console before the
attendant is alerted. In a CAS arrangement, the main and the branch consoles
(when administered) should be administered the same.
Return Call Timeout (sec)
Enter the time in seconds before a split away call (call extended and ringing a
station or otherwise split away from the console) returns to the console. Be sure to
allow five seconds for each ring at all points in a coverage path to ensure the entire
path is completed before the call returns to the console.
Time In Queue Warning (sec)
Enter the number of seconds a call can remain in the attendant queue before
activating an alert.
No Answer Timeout (sec)
Enter the number of seconds a call to the attendant can remain unanswered
without invoking a more insistent sounding tone. Be sure to allow five seconds for
each ring at all points in a coverage path to ensure the entire path is completed
before the call returns to the console.
change console-parameters Page 2 of 4
CONSOLE PARAMETERS
TIMING
Time Reminder on Hold (sec): 10 Return Call Timeout (sec): 10
Time in Queue Warning (sec):
INCOMING CALL REMINDERS
No Answer Timeout (sec): 20 Alerting (sec): 40
Secondary Alert on Held Reminder Calls? y
ABBREVIATED DIALING
List1: group 1 List2: List3:
SAC Notification? n
COMMON SHARED EXTENSIONS
Starting Extension: Count: