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User Guide for Cisco Security Manager 4.4
OL-28826-01
Chapter 4 Managing Activities
Understanding Activities
Figure 4-1 shows the stages in the activity workflow without an approver. Figure 4-2 shows the stages
in the activity workflow with an approver.
Note The process for tickets follows a pattern that is similar to "Activity Workflow without an Approver,"
except instead of approving a ticket, you simply submit the ticket and it goes to a Submitted state instead
of an Approved state.
Submitted
Submitted Open
The activity was submitted for review and approval or the ticket was
submitted. (In Workflow mode, this state is available only if you have
activity approval required. For more information, see Workflow Page,
page 11-54.) No further changes can be made within the activity/ticket.
The policies, devices (through policy assignment), or objects affected
by the policy changes remain locked to other activities/tickets.
When an activity is submitted, an e-mail is sent to the approver. The
approver can open the activity (in read-only mode, moving to the
Submitted Open state) to review the changes within the activity, then
approve or reject it. An approved activity moves to the approved state.
A rejected activity returns to the Edit state.
Approved
(Workflow mode only)
The activity was approved, and the corresponding configuration
elements are now committed policy configurations. The devices
affected by the policy changes are no longer locked to other activities.
The activity can be deployed while it is in the Approved state.
Approve Failed
(Workflow mode only)
The activity is placed in the Approve Failed state if errors occur during
approval (for example, due to a power failure). If this happens, try to
approve the activity again or reboot the server.
Discarded Changes made to the activity/ticket since it was created were discarded
and further changes to the activity/ticket are not allowed. Devices
associated with the activity/ticket are unlocked and can now be used in
a new activity/ticket. The activity/ticket remains in the table showing a
Discarded state until it is purged from the system.
Table 4-1 Activity/Ticket States (Continued)
State Description